A quick and easy booking journey guide

1. Register and book.

On our website www.the-fizz.com you find all currently available apartments with their all-in rent. Click on the button "Book now" and register yourself. After registration you will go through the booking process.

2. Sign contract and complete data.

Enter your personal data (full name, address, phone number etc.) and a contract will be created for you. You can download it in the tenant portal at any time.

From this moment on, the apartment will be reserved for you for 5 days. Within this period, you have to sign the contract online and pay the service fee.

You will find the form for SEPA Direct Debit Mandate as part of your contract. Please enter your bank details and sign it. As account holder, you can also enter your parents, but in this case, they have to sign the form instead of you. If you don´t have German bank account yet, you can also fill out the form and send it by e-mail no later than 14 days after the start of the contract.

3. Pay service fee.

When you sign your contract, you will receive an e-mail with the payment information regarding the service fee. This information is listed in your contract as well. We have to receive the fee in order to confirm your contract.

4. Get your counter-signed contract.

As soon as we’ve received your service fee, we will countersign your contract and send it back to you by e-mail. At this moment, your rental contract already is valid!

5. Pay deposit and first monthly rent.

The deposit and the first month's rent must be paid at least 14 days before the start of the contract. You will find the payment information in your contract. Without the payment confirmation we cannot hand you over the keys on the day of your move in.

6. Book move-in date and hand in documents.

Congratulations, you are ready to move in with us! Don’t forget to book a move in date in our calendar to make sure everything runs smoothly on the day you arrive.

Please do not forget to send us a current certificate of enrolment/your internship or trainee contract and liability insurance by e-mail. Please do this until up to 14 days after the start of the contract.

If you have any questions on the way, our Sales team will be happy to help you at any time.

We are looking forward to meeting you!